Castel_Bikecation056

Careers

We are currently recruiting:

Contact: Jamie Paterson on 01435 884368 or send your CV and cover letter to jamie.paterson@bikecation.co.uk and/or email@bikecation.co.uk for any of the job roles posted below.

Cycling Guides & Bike Mechanics

We are recruiting cycling guides and bike mechanics throughout the UK to help with our guided tours in the UK and Europe on specific dates. If you love cycling and can fix a bike by the side of the road then this position may be for you, please send your CV to: email@bikecation.co.uk

Cycling Travel Specialist 

We are seeking a Cycling Travel Specialist to join our growing team.

This important role will involve both inbound Sales and Operations making the Travel Specialist responsible for the full customer life-cycle of the client by providing full support, guidance and expertise of destinations and cycling in specific areas.

Main Duties:

  • Receive inbound sales enquiries and bookings from new or returning clients
  • Communicate with suppliers, partners and Travel Agents based in the UK and abroad
  • Prepare final itineraries and route notes for clients
  • Develop existing or new products to provide a better service to customers
  • Work with other members of staff on marketing and product promotion with influence on the website and branding of specific products
  • Proactively look for new opportunities for the products and business
  • Follow the booking/operating procedure to ensure each trip is a success when completed eg. Accommodation allocation, processing payments, booking of flights,  transfers and other necessary transportation
  • Ensure all records, files and event information is accurately kept up to date
  • Work towards monthly targets with sales generation and conversion objectives
  • Comprehensive Knowledge of Trip Information and Logistics – Gain an in depth and detailed understanding of all trips in all destinations including trip logistics, trip activities, terrain information, local attractions and all other trip information available to better convert contacts into sales/bookings
  • Tracking and Reporting – using Microsoft office and CRM

Here to help +44 (0)1435 884368



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