Your Financial Protection

Financial Protection

Bikecation offers customers 100% financial protection

ATOL

Bikecation is a fully licensed and bonded tour operator. We hold an Air Travel Organisers Licence (ATOL) no. T7462 issued by the Civil Aviation Authority (CAA)

Our ATOL licence covers all holidays which include air travel. This includes a flight only or flight plus a tour or another additional product such as a hotel or car hire etc. In the event of our financial failure before departure, all monies paid, except insurance premiums, will be refunded. If failure occurs while you are on your trip, the bond administrators will first of all attempt to apply the funds to complete your trip, or if this is not possible, they will ensure that you are repatriated to the UK. Should the bond be insufficient, back-up funds are available through the CAA.

An ATOL certificate will be issued to you immediately upon receiving payment when you book your holiday. If you wish to understand more information about ATOL licences, please have a read through the ATOL website where you can also check Bikecation’s ATOL licence validity.

Travel Trust Association

We are also pleased to advise that customers funds paid to Bikecation have 100% protection with the Travel Trust Association. Our unique membership number with the TTA is: U9680. All customers funds are placed into a trust account until after they completed their holiday.

The Trust Account is supervised by an appointed Trustee who is either a banker, chartered or certified accountant or a solicitor. Both the Travel Trust Association members AND the Trustee are required to authorise payments from the Trust Account. Bikecation can only access these funds after the holiday has been completed. For more details of how your money is protected, please visit the TTA’swebsite.

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