Frequently Asked Questions

Booking your cycling tour should be as easy as getting on your bike. Below we have answered some of our most asked questions regarding this. If you have any questions that we have not covered in our FAQ's then please feel free to contact the office and one of our cycling experts will be happy to help.


Back to categories
General Information regarding bikecation and how to contact us.

1. What are your office opening hours?

Monday - Friday: 9.00am - 5:30pm

Saturday – Sunday: Closed – please use our social media sites for general enquiries or for anything urgent please use the 24 hour contact number in your travel documentation.


Please note: We will also be closed on British public Bank Holidays.

If you wish to make an enquiry in our out of office hours please feel free to email and we will get back to you as soon as possible.

2. How can I contact bikecation?

You can contact bikecation in various different ways.

Office address:




East Sussex

TN19 7EH

United Kingdom

UK Company registered number: 7727707



Telephone: +44 (0) 1435 884358


Via our social media platforms: Facebook, Twitter, Instagram, Youtube, Pinterest, Linkedin and Strava

3. I am interested in working with bikecation – where do I find out more?

To find out what it’s like to work at bikecation, all the exciting perks and what’s available right now, visit our careers page.

Are you ATOL protected?

Yes we are. If you book flights with us, you are fully protected. 

Select Date
Number of travellers
To prevent us receiving spam emails, please type the text that appears above into the entry box and submit.
ACCEPT COOKIESTo give you the best possible experience, this site uses cookies. Using this site means you agree to our use of cookies. We have published a cookies policy, which you should read to find out more about the cookies we use. View cookies policy.